Our CTO posted this notes on Choices in his Facebook. It caught my eye and I read further here: http://tierneylab.blogs.nytimes.com/2008/02/25/dear-irrational-reader-close-the-door/
And then I went to play the game here: http://www.predictablyirrational.com/?page_id=117
You know how having choices make you feel empowered? One would feel better if he is offered a choice rather than being forced to settle for one. That’s the usual unconscious case anyway. Why would people prefer to shop in the supermarket to the mama shop downstairs? Again, because one would feel spoilt for choice in the supermarket and perceive it as “better” than the mama shop. If you are still not convinced, girls can testify to why some guys just don’t seem to want to commit. So long these guys still have choices available, settling down for one is too much of a sacrifice. Or so they think.
To be able to choose is a form of power. Do we human beings use this power to our advantage or do we, in our typical foolishness, abuse it and become irrational?
In other words, do we necessarily make better decisions because we have more choices? The experiments ran in both laboratory and field conditions concluded that the answer is NO. We fare worse when we desperately try to keep our options open. The failure to commit has such dire consequences.
I tested the game myself. And my results:
Number of times you switched doors: 22; Your score: 1284
Number of times you switched doors: 6; Your score: 2221
My score was more than 70% higher when I switched doors less 70% of the time. Based on a very crude calculation but nevertheless pretty revealing, the number of times I switch door is almost perfectly inversely correlated with my score.
That’s a pretty scary piece of news to me. Wasn’t we informed that choices are good for us?
I want to qualify this statement now. Choices are good for us in the decision process, provided we have a set of criteria. In the game, my criteria was that as long as the door gave me points higher than 60, I would stick to it. Once it dropped lower than 50 points, I would exercise my option to choose by switching doors.
I went through many crisis in life because I had no internal grasp of criteria. Yes, I had many options but I spent more time on keeping options open than using my criteria to assess the quality of the options. I ended up with a whole lot of “back-up” career paths, none of which excites me and my wallet very much.
In the training market, consumers are spoilt for choices. Thing is, what is the quality of the decision?